Official short break packages
The average visit lasts approximately 3½ hours, but you are welcome to stay as long as you like until closing time.
Tickets are non-refundable. However, date changes can be made for a fee, subject to availability, by contacting our Visitor Services team.
Availability is live on our website. If a date is sold out, we recommend checking back regularly as tickets may become available if other guests change their plans.
No, gift tickets are undated. The recipient can book their date and time slot when they redeem their gift ticket.
Yes, family tickets are available for 2 adults and 2 children, or 1 adult and 3 children.